Netiquette & Code of Conduct

Macro photo of tooth wheel mechanism with GUIDELINES concept words, Photo: iStock.com/EtiAmmos

Netiquette

For good relations, we have established the following rules for the community when commenting:

  • Include context  When commenting on a conversation thread, it is good netiquette to give context to your comment.
  • Check, then click – Before you post a comment, double-check that you are saying exactly what you want to say. One tiny error can completely change the meaning of your message, so read and read again before sending.
  • We are only human – Remember that an actual person with real feelings, beliefs, imperfections, and emotions is behind every message, email, or comment. It’s sometimes easy to get carried away and write something you would not dream of saying to someone’s face and can be mistaken for displaying bad netiquette or cyberbullying behavior.
  • Do you get it? – Jokes, dark humor, and sarcasm are often difficult to convey over the internet. So to avoid potential misunderstandings, always indicate the humorous nature of your comment. You could do this by using emoticons, putting “lol” (laugh out loud) at the end of the message, or by starting with a phrase like, “On a lighter note….”
  • Newbies – We were once new to social media and forums, so always try to help someone new who is making mistakes. (If you are new, check out our ‘What is netiquette? ‘section for more information).
  • Don’t spam! – It is normal to want to be noticed in the crowd of people on social media and forums – but spamming (another word for sending the same or similar messages often) can be annoying and may have the opposite effect!
  • Be yourself – If you want to get the most out of communicating online, be yourself. Making up false profiles and alter egos will only discourage people from talking openly with you and taking you seriously. Remember that most trolls and cyberbullies use false profiles, so be careful not to be mistaken for one.
  • Express yourself – Don’t be afraid to express yourself openly and honestly. Netiquette is not about restricting expression but making it easier for people to understand.
  • Allow others to express themselves, too – Remember that everybody has an opinion, so allow them to express it. You may have to agree to disagree on many issues, but make your point and move on. Don’t let a simple difference of opinion escalate into an argument.
  • Don’t SHOUT – Avoid writing whole words or sentences in capital letters. This is the equivalent of someone SCREAMING IN YOUR EAR!
  • Respect people’s privacy – Don’t pass on another person’s private information or photos unless you have their permission. Not only is this lousy netiquette, but you may also be accused of cyberbullying, doing, or online harassment.
  • Avoid conflict – Trading insults and abuse is bad netiquette. It is pointless and harmful and could get you banned from the platform or community. Avoid being drawn into fights and never post abusive content on social media – this will result in your accounts being suspended.
  • Topic related – Stick to the topic when posting in the forums or commenting on others’ posts.
  • Watch your language – Don’t swear or use offensive language.
  • Help – If someone asks a question and you know the answer, offer to help. Thank others who help you online.

Code of Conduct

Our Pledge

We as members and contributors, to make participation in our community a harassment-free experience for everyone, regardless of age, body size, visible or invisible disability, ethnicity, sex characteristics, gender identity and expression, level of experience, education, socio-economic status, nationality, personal appearance, race, caste, color, religion, or sexual identity and orientation.

We pledge to act and interact in ways that contribute to an open, welcoming, diverse, inclusive, and healthy community.

Our Standards

Examples of behavior that contributes to a positive environment for our community include:

  • Demonstrating empathy and kindness toward other people
  • Being respectful of differing opinions, viewpoints, and experiences
  • Giving and gracefully accepting constructive feedback
  • Accepting responsibility and apologizing to those affected by our mistakes, and learning from the experience
  • Focusing on what is best not just for us as individuals, but for the overall community

Examples of unacceptable behavior include:

  • The use of sexualized language or imagery, and sexual attention or advances of any kind
  • Trolling, insulting or derogatory comments, and personal or political attacks
  • Public or private harassment
  • Publishing other’s private information, such as a physical or email address, without their explicit permission
  • Other conduct which could reasonably be considered inappropriate in a professional setting

Enforcement Responsibilities

Community leaders and moderators are responsible for clarifying and enforcing our standards of acceptable behavior and will take appropriate and fair corrective action in response to any behavior that they deem inappropriate, threatening, offensive, or harmful.

Community leaders and moderators have the right and responsibility to remove, edit, or reject comments, questions, and other contributions that are not aligned with this Code of Conduct, and will communicate reasons for moderation decisions when appropriate.

Scope

This Code of Conduct applies within all community spaces and also applies when an individual is officially representing the community in public spaces. Examples of representing our community include using an official e-mail address, posting via an official social media account, or acting as an appointed representative at an online or offline event.

Enforcement

Instances of abusive, harassing, or otherwise unacceptable behavior may be reported to the community leaders responsible for enforcement at community@open-manufacturing.org. All complaints will be reviewed and investigated promptly and fairly.

All community leaders are obligated to respect the privacy and security of the reporter of any incident.

Enforcement Guidelines

Community leaders will follow these Community Impact Guidelines in determining the consequences for any action they deem in violation of this Code of Conduct:

  1. Correction

    Community Impact: Use of inappropriate language or other behavior deemed unprofessional or unwelcome in the community.

    Consequence: A private, written warning from community leaders, providing clarity around the nature of the violation and an explanation of why the behavior was inappropriate. A public apology may be requested.
  1. Warning

    Community Impact: A violation through a single incident or series of actions.

    Consequence: A warning with consequences for continued behavior. No interaction with the people involved, including unsolicited interaction with those enforcing the Code of Conduct, for a specified period of time. Violating these terms may lead to a temporary or permanent ban.
  1. Temporary Ban

    Community Impact: A serious violation of community standards, including sustained inappropriate behavior.

    Consequence: A temporary ban from any sort of interaction or public communication with the community for a specified period of time. No public or private interaction with the people involved, including unsolicited interaction with those enforcing the Code of Conduct, is allowed during this period. Violating these terms may lead to a permanent ban.
  1. Permanent Ban

    Community Impact: Demonstrating a pattern of violation of community standards, including sustained inappropriate behavior, harassment of an individual, or aggression toward or disparagement of classes of individuals.

    Consequence: A permanent ban from any sort of public interaction within the community.

Attribution

This Code of Conduct is adapted from the OpenSSF, available at https://openssf.org/community/code-of-conduct/.